Fast & Reliable Delivery
At Babies Touch, we work hard to ensure your little ones’ outfits get to you quickly and safely. Once your order is confirmed, it is carefully processed and prepared for delivery with attention to detail.
Delivery Timeframe:
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Orders are processed within 1–2 business days
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Delivery typically takes 2–5 business days, depending on your location
Delivery Locations:
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Nationwide delivery within Nigeria
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International delivery available on request
Delivery Fees:
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Delivery fees are calculated at checkout based on your location
📦 Order Tracking
Once your order has been dispatched, you will receive a notification with tracking details so you can monitor your delivery and know exactly when to expect your package.
🔁 Returns & Exchanges
We want you to love every purchase from Babies Touch. If for any reason you are not completely satisfied, we offer a simple return and exchange process.
Return Conditions:
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Items must be returned within 7 days of delivery
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Items must be unused, unwashed, and in original condition
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All tags and packaging must be intact
♻️ Exchange Policy
Exchanges are allowed for size or color changes, subject to product availability. If your preferred replacement is unavailable, you may choose another item of equal value or request a store credit.
Non-Returnable Items
Items Not Eligible for Return
For hygiene and safety reasons, the following items cannot be returned:
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Worn or washed items
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Items damaged after delivery
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Items returned without original tags or packaging
Refunds
- Once a returned item is received and inspected, approved refunds will be processed within 5–7 business days. Refunds will be made using the original payment method or as store credit, depending on the situation.
- At Babies Touch, your satisfaction means everything to us. We’re committed to making your shopping experience smooth, safe, and stress-free — from checkout to delivery and beyond.
